Hotel and Lodging Operations

This course deals with lodging operations such as hotel, motels, inns and bed-and-breakfast operations. It considers the operational structure of the property and the functions of the individual departments including the front office, sales, housekeeping, engineering and maintenance, catering, and food and beverage operations. The standard budgeting, pricing and control processes of the lodging industry will also be examined with special emphasis on the guest cycle and night audit accounting. This course is designed around a one-hour lecture each week with a four-hour on-site lab component. (Prerequisite: HOS120L)