Building Operator Certification

Lakes Region Community College is an Approved Provider for the nationally accredited Building Operator Certification (BOC) program.  We offer both Level I and Level II BOC trainings. 

These trainings are aimed at professionals managing large commercial, institutional and industrial facilities.  BOC students learn how to reduce building energy costs through energy efficient operations and maintenance.  Through both coursework and hands-on assignments, students gain knowledge and skills in smart energy management.  Qualifying New Hampshire students may be eligible for incentives to reduce the cost of BOC tuition. 

Information about the national BOC program

See LRCC Trainings A-Z for current BOC course and registration information.

BOC Level I training provides an overview of critical building systems. The following set of classes are the 8-day BOC Level I training program at LRCC – course # NCWK940L.  Each class is taught in one day, except for the two-day HVAC class.  Eligible students who successfully complete this entire program earn the nationally-recognized BOC Level I “Training Certificate of Completion” credential.  Candidates are then eligible to take the BOC I certification exam, which is offered separately. 

Prerequisites:  Facility management or energy professional with access to a non-residential building for assignments, or permission of instructor.  The BOC credential also has an experience requirement.

Building Operations & Systems  (1 day)

This class covers the operations of building systems in respect to the overall building performance and interaction of all systems that service a building. Each building system will be covered individually as well as a whole. This class builds the foundation for subsequent classes.

Building Energy Conservation  (1 day)

In this class students will develop an understanding in how buildings consume energy, and how to compare building performance. Students will learn methods of collecting energy consumption data, analyzing energy data, and recognizing potential areas of conserving energy via data collection and building comparisons. Students will work with utility rate structures, utility billing practices, and understanding utility incentive programs.

HVAC Controls & Operation  (2 days)

In this class students will be introduced to the operation of heating, ventilation and air conditioning (HVAC) systems in commercial buildings. Boilers, chillers, air handling systems, pumps, fuel characteristics and control systems will be covered.  Operational improvements and preventative maintenance techniques are emphasized throughout the class as well as an introduction to building automation control systems.

Lighting Theory & Efficiency  (1 day)

The theory of lighting and techniques to achieve efficient lighting are covered in this class. The principles of lighting design are introduced as well as preventative maintenance techniques to maintain energy efficient lighting. Students will conduct a lighting assessment in their designated building.

Indoor Air Quality Theory & Techniques  (1 day)

This class outlines preventative strategies for Indoor Air Quality (IAQ) in commercial and institutional buildings. Students will learn the different techniques and equipment used to measure for IAQ as well as how building systems interact with IAQ. Students will discuss control strategies for a preventative IAQ program.

Electrical Systems & Distribution  (1 day)

In this class the student will learn the different electrical systems found in commercial and institutional buildings as well as various distribution methods. The class includes a hands-on electrical mapping project. Successful students will be able to understand and map electrical systems in existing buildings.

Energy Management Planning  (1 day)

This class will be a culmination of the previous classes in the BOC I program. Sustainable building operations, maintenance and planning will be reviewed. As a capstone class, students will prepare a cost-effective operations and maintenance energy management presentation for their designated facility.

BOC Level II emphasizes preventative maintenance and advanced training through a set of seven one-day classes shown below.  Successful completion of the BOC I program is a prerequisite for entry into the BOC II program.  As with BOC I, eligible students who successfully complete this BOC II program earn the nationally-recognized BOC Level II “Training Certificate of Completion” credential.  There is no BOC II exam nor certification. LRCC BOC II course # NCWK945L.

Building Operational Improvement with Scoping Tools 

Students will learn how to using scoping tools to improve building operations and achieve improved building energy efficiency and occupant comfort. 

Preventive Maintenance Planning and Troubleshooting

Students will learn how to develop and implement a preventative maintenance plan, and the principles of effective troubleshooting.

Optimizing HVAC Systems with Controls 

This class covers the control principles for heating, ventilation and air conditioning systems, with an emphasis on how to optimize HVAC systems with effective controls. 

Building Automation & Commissioning 

Students will learn the fundamental operating principles of building automation systems (BAS, EMS, etc.).  The building operator’s role with building recommissioning, retrocommissioning and demand reduction will also be addressed.

Electrical Systems and Transformers Diagnostics 

Building on the foundation of BOC I, students will learn about advanced operational features and diagnostics of electrical systems components, including transformers.  Roles of licensed electricians compared to non-licensed facilities personnel will be explained. 

Motors and Motor Controls

Specific information about motor types, drives and their controls will be the focus of this class, with an emphasis on energy efficient motor operations and upgrades. 

HVAC Maintenance and Troubleshooting 

The focus of this class will be improving system performance of heating, ventilation and air conditioning (HVAC) systems.  Multiple fuels and technologies will be covered.