student-resources

IT Department

 

Chris Crowley, Technical Support Specialist
Internet Coordinator
M.Ed. Technology in Education, Lesley University
B.S. Mechanical Engineering Technology
Northeastern University
Phone:  603-366-5207
Email:  ccrowley@ccsnh.edu

Jon McNamara
Plymouth State College, B.S. Applied Computer Science
Phone: 603-366-5256
Email: jmcnamara@ccsnh.edu

PLEASE NOTE:

Acceptable Use Policy (AUP) and Information Security and Access Program (ISAP) can be found at the below link:
http://www.ccsnh.edu/about-ccsnh/information-technology

Wireless @ LRCC
We use one SSID for general student access: CCSNH-Lakes Region. If you have trouble connecting to the LRCC wireless network, please bring your device to the Library and the librarians will page the IT Department to assist you.

Blackboard Help: Blackboard 24/7 Support is now available to all students and faculty via web, chat or phone via our new Online Support Center. To submit a ticket, initiate a live chat, speak to a representative on the phone via toll-free number or search a detailed FAQ knowledgebase go to:ccsnh.edusupportcenter.com/sims/helpcenter

Contact Professor Sann Lavallee for any other Blackboard questions
Phone: 603-366-5268
Email: slavallee@ccsnh.edu

Student Information System (SIS), Blackboard, EasyLogin and Student email support:
http://www.ccsnh.edu/online-resources

 

Chancellor's Office IT Department Mission and Services Information
http://www.ccsnh.edu/about-ccsnh/information-technology
For information on planned system downtime or service outages call the CCSNH IT Info Line at:
603-271-4003

Computer Security Threats
To increase your awareness of computer security threats and appropriate countermeasures, please monitor the US Government website:  United States Computer Readiness Team at:
http://www.us-cert.gov/